Frequently Asked Questions

Do you provide lab equipment to schools, colleges, and technical institutes?
Yes, being one of the top-rated school lab equipment manufacturers in India, we provide laboratory equipment to schools, universities, TVET institutions, and vocational training centers.
How do I track my order after purchasing?
After placing your order, you'll receive a tracking number. You can use it to check shipment status and get timely delivery updates.
Do you supply Human Anatomical Models?
Yes, we are reputable Human Anatomical Models Suppliers in India, manufacturing skeletons, torso models, and organ models for biology and medical research.
How to return a product & what is your refund policy?
For a defective or incorrect product, submit a request within 7 days. We offer part replacement, full item replacement, or refund depending on the situation.
Do you export laboratory equipment overseas?
Yes, we are well-known laboratory equipment exporters from India, distributing scientific instruments and educational kits to more than 40 countries.
Who are you and what do you offer?
We are a scientific lab equipment manufacturer in Ambala, India, making physics, chemistry, biology, mathematics, electronics, and engineering lab equipment for schools and research centers.
What is the Extended Warranty program?
Our extended warranty program covers certain scientific and lab instruments, providing repair or replacement service after the standard warranty period.
Can I opt for part replacement rather than replacement of a complete item?
Yes, for specific equipment such as lab microscopes, physics instruments, and chemistry equipment, part replacement may be possible.
How to view my order status?
Besides email alerts, you can log into your account on our website to check your order status at any time.
How do you deliver and what happens if equipment malfunctions?
We use secure packaging and ensure timely delivery. If transit damage or malfunction occurs, we provide immediate repair or replacement service.
Is the equipment FDA/CE/ISO 9001 certified?
Yes, our equipment is ISO 9001 certified for quality. Some of our products also have CE and FDA approval.
Are you accredited?
Yes, we are internationally accredited as an educational laboratory equipment manufacturer in India, known for reliability and trust.
Do you make geography and astronomy models?
Yes, we manufacture geography and astronomy models, such as globes, maps, and space-study models for educational use.
How wide is your product list?
We manufacture over 5,000 types of scientific and laboratory apparatus, including STEM kits, school science lab apparatuses, educational physics lab apparatuses, and engineering lab apparatuses.
Do you customize lab kits according to curriculum?
Yes, we make customized Mathematics Lab Kits, STEM Kits, and Science Tender Kits as per CBSE, ICSE, IB, and international curriculum standards.
Why are you among the top Educational Laboratory Equipment Manufacturers in India?
With decades of experience, international exports, ISO certifications, and recognition as a top-10 school essentials manufacturer & supplier, we are trusted by technical institutes and schools worldwide.
Do you provide laboratory glassware?
Yes, we supply beakers, flasks, test tubes, and custom laboratory glassware for schools, colleges, and research institutes as a trusted glassware producer and exporter in India.
Do you offer scientific equipment for government tenders?
Yes, as a top Science Lab Equipment Tender Supplier in India, we provide products for school, college, and institutional procurement tenders both domestically and internationally.
What topics do your lab equipment deal with?
We provide equipment for:
• Educational Physics Laboratory Equipments
• Chemistry Laboratory Equipment
• Biology Laboratory Equipment
• Mathematics Laboratory Equipments
• Engineering Educational Equipment
Can you provide education kits for STEM courses?
Yes, we manufacture and supply STEM Kits for schools and vocational training centers, with options for personalized learning.
Do you produce microscopes for schools and research laboratories?
Yes, we are a laboratory microscope manufacturer, making student, binocular, and research-grade microscopes.
How do you maintain the quality of scientific instruments?
We follow strict ISO-certified inspection and testing standards, using global quality and calibration procedures for every instrument before shipping.
Do you provide lab equipment to technical institutes?
Yes, we are among the top suppliers to technical institutes in India for electronics, engineering, and vocational lab kits.
What is your warranty period on your products?
All scientific and laboratory equipment is supplied with a 1-year warranty; extended warranty is available upon request.
Do you supply mathematics lab kits for schools?
Yes, we are mathematics lab kits manufacturers in India, producing geometry models, algebra kits, trigonometry sets, and full mathematics laboratory solutions.
Do you offer support after purchase?
Yes, we provide installation guidance, teacher training, maintenance advice, and full after-sales support for all educational equipment supplied.
Do your products fit international boards (IB/IGCSE)?
Yes, we produce science lab equipment and science kits compatible with CBSE, ICSE, IB, and Cambridge IGCSE standards.
Do you have custom branding or labeling for exported products?
Yes, we provide OEM manufacturing, private labeling, and branding services for global distributors and exports.
Do you supply engineering and electronics lab equipment as well?
Yes, we manufacture engineering and electronics lab equipment, including trainers, circuit kits, and experimental setups.
What is the speed of your bulk institutional orders shipment?
For schools and colleges in India, standard delivery is 2–3 weeks. For global exports, shipping typically takes 4–6 weeks depending on destination.

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